W.E.U. Policies and Requirements

Confirmation materials for all programs will be sent upon receipt of registration and payment.

Swim Lesson Policy

Private swim evaluation required for all classes to intrdouce the facility and detmine level – $25/child. If you’ve been away from lessons with us for over one year, evaluation is required. Instructor approval is required for level adcancement. Pre-registration required for all classes. — Payment required at registration. We reserve the right to cancel lessons without refund for ill-fitting or forgotten swim diapers. Goggles required for all Clownfish levels and above. 24 hours notice required for all customer cancellations. 

Program Registration Policy
All Wilderness Experiences Unlimited Summer Camp programs require advance written registration. Telephone registrations cannot be accepted. Session groups (except LIT session groups) are limited to ten campers. All sessions fill rapidly. Early registration is advised. Space is reserved on a first-come, first-served basis when a fully completed registration, accompanied by a 25% non-refundable deposit is received in our office. If program session of first choice has a vacancy, space confirmation and other relevant material will be mailed promptly. Please state program session of second choice. If all program sessions of choice are filled, you may request that your name be added to a waiting list for the next available opening. The non-refundable deposit is non–transferable and is always withheld to cover lost enrollment and registration costs.

Medical Forms Requirement
Campers must provide complete current medical information. A blank Medical Form will be mailed with your confirmation. Massachusetts law requires that a medical exam be conducted less than one year before camp attendance. The Medical Form must be completed, signed by parent and physician, dated and on file in the Wilderness Experiences Unlimited office at least two weeks prior to the opening day of your camp session. Parents of special needs campers must speak with the director and may require a special form.

Accounts Payable Policy
Full payment is due two weeks prior to first day of your camp session. Cash or check or Credit Cards (M.C., Visa, or Discover only) Checks must clear our bank account on or before the fifth business day prior to your session. Unpaid reservations will be released and made available to the next name on the waiting list if account remains unpaid 24 hours after stated due date. The 25% deposit will not be returned if you fail to meet stated payment terms. There is a $20.00 charge for returned checks. Enrollment in camp indicates your acceptance of all Camp Policies and Terms of Registration.

Refund Policy
Our Corporate Refund Policy states…”There are no refunds for any cancellation received within two weeks of program date. There are no refunds for failure to show, voluntary withdrawal, sickness or removal for from camp for violation of behavior code”. In some “confirmed medical situations” we may at our discretion issue a transferable program credit minus the 25% deposit. Once registration has been accepted, any changes to your session choice will result in a $50.00 switched registration fee. The required 25% deposit is always withheld to cover program, lost enrollment, and office and registration costs.

There are no exceptions to the above-stated policies.

If you have any further questions be contact Aubrey Cook by phone at 413-569-1287 or by email at campweu@gmail.com

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