UPDATED 3/1/22

Covid - 19 Operating Policies and Procedures on bottom of page. 

Pre-registration is required for all classes. Payment required at registration.

We reserve the right to cancel lessons without refund for ill-fitting or forgotten swim diapers. Goggles required for all levels. 

24-hour notice required for all customer cancellations. Cancelations made within 24 hours are not eligible for rescheduling or refund. Lesson packages expire is unused after 6 months. Group lessons cannot be rescheduled or refunded if missed. We reserve the right to switch scheduled instructors if needed. Please arrive 5 minutes early for your lesson, we are unable to make up time on the back end of a lesson. 

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Covid - 19 Operating Polices - AS OF MARCH 1st 2022

STILL doing our best to protect your family and ours.

While some towns and businesses are loosening their covid-19 operating policies, at this time we are NOT. We have decided to act in the most conservative interest of our young child clientele. A majority of those who are in and out of our facility, are under 5yrs old and don't have the option of vaccination.

WE AS INSTRUCTORS WILL CONTINUE TO MASK AND ARE REQUIRING ALL THOSE ENTERING OUR FACILITY TO DO THE SAME.

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WEU New Swim Lesson Policies for Families, Staff, and Facility 

 

Please take a moment to review the changes to our facility so that our reopening can be smooth for everyone. 

 

Actions of Families

1. We encourage families to come to lessons with just one adult with their swimmer, doing your best to leave extra adults and children at home if possible. Upon entrance please sanitize your hands (adults and children)

 

2. If you or anyone in your family is feeling ill, or have any concerns of a potential exposure please under no circumstances come to your scheduled lesson. This is simply best practice for the health and wellness of yours and other families. We DO and have always had a 24 hour cancelation policy. Cancelations inside that window are not credited or rescheduled without a Dr. note. 

 

3. All adults, and children over 3years please wear a clean face mask at all times while inside the pool area. Any type of mask is acceptable cloth, bandana, etc. It must cover mouth and nose, adults must wear their mask the entirety of their time in our building. 

 

4. Swim caps required for all students ages 10 years and older. Younger children: ALL long hair must be tied up in a ponytail completely, to remain off of students face.

 

5. Our three changing rooms are going to become single-use, one child or family at a time for bathroom and quick changes only. In the summer most kids come with their bathing suit under their clothes and go home in a towel or bathrobe. Please save showers, and hair drying  for home when possible. 

 

Actions of Facility

1. NEW One-Way traffic for entrance and exit. *Please enter the pool area through double doors that go directly into our party room. Not the glass pool doors! You’ll remove your shoes and place just inside the pool area on wooden racks. *Exit will be leaving through the pool glass doors by the pools deep end (our previous entrance and exit). Signs will be posted.

 

2. We have blocked off time during lesson shifts to help spread out families coming and going from their lessons. During this time the staff will also be doing an additional bathroom and surface clean. 

 

3. Staff will be wearing face coverings during lessons and while in the facility to keep their mouths and noses covered when possible. Staff/instructors will submerge themselves after each student in the pool.

 

5. We reserve the right to refuse your child's entry into the pool if they come to the facility and appear sick.. ie: coughing, stuffy nose, wheezing, skin hot to the touch, etc. 

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While Covid-19 has changed so much of our daily lives, it hasn't changed who we are or what we love.

We are looking forward to being back in the water with your swimmer, helping build the skills and confidence that are so critical to safety. Thank you for your continued support.